BuySellLease.ph (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website (www.buyselllease.ph) and services.
By using the website, you agree to the terms of this Privacy Policy and consent to the collection and use of information as described below.
1. Information We Collect
We collect personal and technical information from users in the following ways:
Information You Provide Directly:
•Account Registration: Name, email address, password, and contact number.
•Profile Details: Location, account type (owner, broker, agency), and optional profile data.
•Verification Documents: If you apply for account verification, we collect government-issued IDs, PRC licenses, property title pages, and identity confirmation photos.
•Contact Forms and Inquiries: Information you submit through forms, including name, contact information, and message content.
•Content Submissions: Any comments, reviews, or listing-related content you provide.
Information Collected Automatically:
•Log Data: IP address, browser type, pages visited, time of visit, referring URLs, and device identifiers.
•Cookies and Tracking Tools: We use cookies and related technologies to collect browsing activity. Users may control cookie preferences via browser settings.
•Analytics Data: We use Google Analytics and similar tools to monitor website traffic, engagement, and performance trends.
2. How We Use Your Information
We use collected data to:
•Operate and maintain the platform
•Verify user identities and property ownership (KYC)
•Manage user accounts and listings
•Respond to inquiries and support requests
•Facilitate communication between users
•Improve website functionality and user experience
•Detect and prevent fraud or misuse
•Comply with legal and regulatory requirements
•Send transactional or service-related communications
•Provide marketing or promotional content (opt-in only)
3. Sharing of Information
We do not sell your personal information. We may share your information in the following cases:
•With Verification and Support Staff: Limited to authorized personnel reviewing KYC documents or handling support.
•With Service Providers: Third-party vendors assisting in hosting, analytics, email delivery, and related services under strict confidentiality agreements.
•With Real Estate Partners (Only with Consent): If you inquire about a listing, we may share your contact details with the relevant agent or developer—but only with your explicit consent.
•In Business Transfers: In the event of a merger, acquisition, or asset transfer, user data may be part of the transaction.
•As Required by Law: If legally obligated, we may disclose data to regulatory authorities or courts.
•Aggregated and Anonymized Data: We may use non-personalized data for business analysis, reporting, or marketing.
4. KYC and Verification Documents
If you apply for verification as a property owner, broker, or agency:
•We collect only the documents required to confirm your identity and ownership or licensure.
•Submitted documents are used exclusively for internal verification and are never made public.
•Files are stored in secure, access-restricted environments.
•Users may request deletion of submitted documents at any time by emailing [email protected].
5. Cookies and Analytics
We use cookies and similar tracking tools to:
•Remember user preferences
•Understand site usage
•Improve platform performance
You may adjust your cookie settings in your browser at any time. For analytics, we use Google Analytics. For more details, visit Google’s Privacy Policy.
6. Data Security
We implement industry-standard security protocols to protect user data:
•SSL encryption on all data transmissions
•Secure cloud storage with limited access
•Routine security checks and infrastructure audits
While we take strong precautions, no digital platform can guarantee 100% security. Users are encouraged to protect their own passwords and access credentials.
7. Your Rights and Choices
You may:
•Access and update your account information
•Opt out of marketing communications
•Request deletion of your account or verification documents
•Control cookie tracking via your browser
All requests should be sent to [email protected], and we will respond in accordance with applicable Philippine data privacy laws.
8. Children’s Privacy
Our platform is intended for individuals aged 18 and above. We do not knowingly collect personal information from minors.
9. External Links
BuySellLease.ph may contain links to third-party websites. We are not responsible for the privacy practices of those external sites. We encourage users to review their respective privacy policies.
10. Changes to this Policy
We may revise this Privacy Policy to reflect changes in our services or legal obligations. Any updates will be posted on this page with a revised effective date. Continued use of the platform after any revision indicates acceptance of the updated terms.
11. Contact Us
For any privacy-related questions, requests, or concerns, please contact:
BuySellLease.ph – Data Privacy Officer
